PSMJ 2020 Premier Award for Client Satisfaction
When it comes to clear, open communication between professional service firms and their clients, the Professional Service Management Journal and Client Savvy are the experts. Their list of Premier Award for Client Satisfaction winners is a collection of consulting firms that prioritize client feedback and we're happy to be among the top 25 performers.
Standardized surveys for various project phases are sent out regularly to our clients. Our respondents can rate our performance and provide short answers to questions regarding our team's accuracy, responsiveness, and helpfulness, among other categories. We scored highly for our reply rates, the number of staff sending out surveys, and our overall average score.